EU Internet Knowledge Base
Register your .eu domain

EU Internet Home > Knowledgebase Home > Trades and Transfers Knowledgebase Home
Search the Knowledgebase Browse by Category

[Advanced Search]
Trades and Transfers
Information on domain transfers
There were 13 questions found in this category:
  1. Can a .eu transfer application fail?
    Yes, under the following conditions a transfer application may fail:The domain registrant does not authorise the transferThere is already another transfer in progress (domains can only have one transfer request in-process at a time)There is already a domain trade in progress (domains can not be tran...

  2. Do I get refunded if my transfer application fails?
    No. Fees are payable not withstanding the result of the transfer application.  Therefore, you are strongly advised to only apply for transfers on domains which you are actually the registrant of. Transfers do not normally fail when this is the case.

  3. How do .eu transfers work?
    Once you make the transfer application via our transfer portal, our systems will automatically contact the .eu registry (EURid) in real time and request that the domain name be transferred. The registry will then send an email to the registrant requesting that they authorise the transfer within 14 d...

  4. How do I change owner of a .eu domain name (trade)?
    1. Apply online for a trade of the domain name in question.2. Ensure the details given are that of the future owner.3. Pay for the renewal of the domain for a period of one or ten years.4. EURid will email both parties, the current owner of the domain and the future owner. This email will contain in...

  5. How do I transfer a .eu domain to EU Internet?
    To apply to transfer a .eu domain name:1. Go to https://www.euinternet.com/transfer/2. Select the domain renewal period (1 or 10 years) and click transfer3. Read and agree to the terms and conditions4. Enter in your details and click continue5. Enter your payment details and click Process OrderYou w...

  6. I (the registrant) do not have access to the email address on-record, can I still approve the transfer?
    Yes. You can also approve the transfer by sending the registry a FAX confirming that desire to transfer the domain name to EU Internet Domains Limited. Full details on this procedure are available on the EURid website (http://www.eurid.eu/)

  7. I made a mistake when initiating my trade/transfer. How do I cancel it?
    Unfortunately, you can not cancel the trade. Your original request will automatically time out when no parties confirm and once it has timed out you are free to initiate a new request, making sure that all details in the request are correct. You will lose any fees paid for the original trade or tran...

  8. I want to transfer away from EU Internet. What do I do?
    If you are transferring your .eu domain to another registration provider, then you need to initiate the transfer with your new provider. The losing registrar (i.e. EU Internet) does not have any part in outbound transfers. Should your transfer fail for any reason, you should contact your new provide...

  9. What happens if the trade fails?
    If 14 days passes without both parties authorising the trade, the trade will fail. No refunds are given for failed trades. 

  10. What is a trade?
    A .eu domain trade is a process by which owners of domains can give the domain to a new owner. A trade is applied for via our ordering system and the registry send both parties, current owner and new owner, an email requesting they both authorise the trade. Only once both authorisations have been re...

  11. What the difference between a trade and a transfer?
    A trade is when the ownership of a domain name changes hands. The domain is traded between the current owner and the future owner. A transfer is when the registration provider of a domain name changes hands, however, the owner of the domain remains the same.

  12. Will my DNS server details change after the transfer?
    No, we will preserve the existing DNS server settings for all transferred domain names.  

  13. Will my renewal date change after a successful transfer/trade?
    Yes. A new billing cycle will be initiated from the date of the transfer/trade.