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General Questions
Answers to general questions regarding our service
There were 3 questions found in this category:
  1. How do I get my username and password re-sent?
    If you are having difficulty accessing your account, please take the following steps to reset your password. Get your account username re-issued, should you not have one, simply click here and enter in one of the domains you registered on that account and the email address you used when y...

  2. How do I change the email address associated with my account?
    You can modify the email address associated with any domain and / or account via your control panel. If you no longer have access to the email address connected with your account, please download and print the attached form. Fill it out and then FAX it, along with a photocopy of your passport or dr...

  3. How do I delete my .eu domain name?
    To delete a .eu domain name please download, print and fill out the attached form. The form must be signed by a person who registered the domain name. Then fax the form along with this person's photographed ID (passport or driving licence) to the number indicated on the form. Once your details ha...